Welcome new customers, win back inactive customers, reward birthdays, follow up event guests and activate VIP members.
Private customer community app
Your own customer app. Your own customer community.
Businesses are losing reach on social media. CommunityOS gives them a branded customer app, customer feed, rewards and marketing system so customers can join directly, see updates, redeem offers, book events and share approved content.
Business-owned audience
Direct marketing
No algorithm gatekeeping
Customer Share Rewards
AI growth planner
Business-owned customer communities
A social media-style feed for internal customers, promoted as the business's own standalone app.
The growth system
The customer app comes first. The growth tools sit around it.
CommunityOS helps a business decide what to do next: which customers to invite back, which post to publish today, which customer sharing task to assign, which QR code is driving installs, and which event needs a reminder.
Daily content ideas, monthly campaign prompts, national days, social media moments and reusable post libraries.
A simple score that combines engagement, loyalty, app installs, shares, events, repeat customers and sales activity.
Track installs from counters, receipts, packaging, posters, windows and event displays.
Launch faster with ready-made packs for salons, boutiques, bakeries, gyms, restaurants, creators, venues and clinics.
Customers can see points, credits, sharing rewards, tickets, perks and expiring offers in their app.
Approve shares, review quality, prevent duplicate claims, track payouts and reward customers fairly.
Position the same app engine as a VIP Club, Rewards App, Members Hub or Local Insider app.
What a business gets
One dashboard for the business. One app for its customers.
CommunityOS is designed around the relationship that matters most: the business and the customers who choose to join its private app.
Business owner dashboard
The business creates posts, schedules campaigns, manages customers, launches offers, runs events, rewards sharing, and tracks growth.
Customer app
Customers install the business's own app, see its feed, redeem offers, join events, earn rewards, and share approved invites.
How it works
One dashboard for the business. One app for their customers.
The public story stays simple: the business gets the tools to run its private customer community, and customers get a branded app that belongs to that business.
Business dashboard
Where the business manages its own customer app, posts, campaigns, customers, loyalty, rewards, live video, app template and scheduled content.
View business demoCustomer app
The branded PWA customers add to their home screen to see posts, offers, events, rewards, live sessions and their own account.
View customer app
Launch journey
From blank business to live customer app.
The dashboard guides each new business through the first setup steps instead of leaving them with an empty system.
Add business
Business name, logo, colours and app positioning.
Choose template
Select a customer-facing app style and preview it instantly.
Create offer
Add the first app-only reward, event or launch offer.
Invite customers
Use QR codes, links and App Store listings to drive installs.
Go live
Delete demo data and activate the live customer app.
Create, post, sell, reward, and grow.
The business owner creates posts, uploads images, launches campaigns, manages customers, tracks loyalty, sends referrals, lists marketplace offers, publishes events, and watches the numbers move.
Create post for customer app
Upload an image, write the update, and publish straight to the customer feed.
Live activity
New referral converted. VIP reward redeemed. Member joined.
Every business gets its own branded PWA.
A PWA is a Progressive Web App: a website that behaves like an app. Customers open it from a link, then add it to their phone home screen so it feels like the business has its own standalone app.
No app-store friction
Customers do not need to search an app store or wait for approval. They can install from the business link, QR code, or App Store listing.
One branded place for customers
The business owns the customer experience: updates, offers, events, loyalty, referrals, and community activity all live in one app-like hub.
Lower cost, faster launch
A PWA can be launched and updated faster than separate native iPhone and Android apps, while still giving customers a home-screen app experience.
Community App Store
Discover customer apps from businesses on CommunityOS.
Each business can publish a storefront-style listing with a square logo, description, current offers, and a direct PWA install link so customers can add the app to their home screen.
Who it is for
Built for businesses that need repeat customers, not borrowed reach.
Each industry gets demo content, customer app templates, offers, events and reward ideas that make the platform feel relevant straight away.
Salons and beauty
Treatment reminders, VIP perks, aftercare, points and launch offers.
Boutiques and retail
Private drops, styling events, early access and customer share rewards.
Cafes and bakeries
Fresh-drop alerts, pre-orders, loyalty visits, birthdays and QR installs.
Gyms and clubs
Challenges, guest passes, class reminders, events and member rewards.
Restaurants and venues
Bookings, launch nights, tasting events, reminders and partner promotions.
Creators and coaches
Private updates, member prompts, workshops, fan perks and invite rewards.
Clinics and wellness
Follow-ups, aftercare content, patient/customer reminders and reward journeys.
Local businesses
Owned customer base, local partnerships, marketplace offers and community growth.
Demo case studies
What the platform can look like across real business types.
These example results use the demo data inside the working dashboard to show how different businesses could use CommunityOS.
Sophia Grace Boutique
VIP customer app, launch-night events, customer sharing tasks and loyalty perks.
Used the customer feed to promote early access and turned event guests into rewarded sharers.
2,841 members642 sharesGBP 4,860 referrals
Rose & Rye Bakery
Fresh-drop alerts, QR installs from receipts, birthday rewards and pre-order campaigns.
Used QR codes and daily content prompts to bring regular customers into a direct channel.
381 QR installs86 new customers78% repeat rate
Harbour Fitness Club
Member challenges, guest passes, class reminders, partner perks and referral rewards.
Used automations to welcome new members and re-engage inactive customers with app-only rewards.
44 RSVPs214 bookings82 health score
Subscriptions
Start self-serve. Upgrade when the business wants growth tools.
No setup service required. Businesses use the guided launch wizard, industry packs, demo-data controls and app preview to get themselves live.
Starter
Launch a branded customer app with guided self-serve setup.
GBP 79/month- Standalone customer PWA
- Customer feed and posts
- App Store listing
- Offers, events and QR invites
- Industry starter packs
Growth
Turn the customer app into a full growth and rewards system.
GBP 149/month- Everything in Starter
- CRM and customer segments
- Scheduled content library
- Customer Share Rewards
- Social share analytics
- AI content and campaign helper
- CommunityOS Live starter minutes
Features
Everything around the customer base.
The customer community is the centre. Every offer, event, loyalty reward, referral, collaboration, campaign, and insight feeds back into the business-owned customer base.
Customer Community
Business posts, images, comments, member profiles, groups, preferences, and announcements.
CommunityOS Live
Customer-only live video with RSVP reminders, replays, live-only offers, polls, Q&A, share rewards, automations, and revenue reports.
AI Assistant
Campaign ideas, replies, summaries, next-best actions, and daily priorities.
Journey Automations
Welcome, birthday, inactive, event attendee, customer share, and VIP tier automations.
CRM
Customer records, stages, notes, tasks, messages, and purchase history.
Loyalty
Points, tiers, perks, rewards, visits, and member-only benefits.
Customer Share Rewards
Approved share links, codes, customer invites, tracking, and rewards for customers who help the business grow.
Collaboration
Partner offers, shared campaigns, local introductions, and network growth.
Marketplace
Member offers, products, services, bundles, and partner listings.
App Store
Square-logo app listings with descriptions, current offers, PWA install links, and Google-ready listing data.
QR Growth Tools
Tracked QR codes for counters, receipts, posters, events, packaging, and windows.
Industry Packs
Ready-made posts, offers, events, segments, rewards, and templates by business type.
Events
Launch nights, workshops, bookings, RSVPs, guest lists, and reminders.
Marketing
Schedule posts by date and time, tag them, save them to a reusable library, and campaign without algorithm limits.
Analytics
Track views, engagement, campaign performance, referrals, and shares across social media and other channels.
No app-store approval needed
Works on iPhone and Android
Install from link or QR code
Customers only see one business
Security and customer data
Built for private customer communities, not public social feeds.
CommunityOS is designed so each business has its own customer space, its own customer records and its own app experience. Customers only access the business community they join, while the business controls its posts, offers, events, rewards and customer data.
Cloudflare hosted
Business data separation
Secure checkout
No borrowed audience
The platform is hosted on Cloudflare Pages and Functions, with fast global delivery and protected HTTPS connections for the website, dashboard and customer app.
Each business account is treated as its own workspace, so posts, customers, templates, rewards, uploads and analytics are tied to the correct business.
Customer accounts, preferences, reward activity and app interactions are stored behind authenticated access, rather than being exposed as a public social profile.
Uploaded logos, post images and app assets are designed to sit in managed storage, with file access checked through the platform instead of open public folders.
Business owners, team members and customers have different access levels, so customer-facing app users do not see business admin controls.
The platform includes audit-event logging, backup tracking and security checks so important account, billing and data actions can be reviewed.
Start self-serve
Create the business demo account, then subscribe inside the dashboard.
New businesses land in a demo workspace with sample data, explanations and locked live actions. Once they subscribe, saving, publishing, uploads, customer accounts, rewards and analytics unlock for their own business.
1. Create account
The business owner gets their own dashboard and business record.
2. Explore with demo data
They can click every area to understand what it does before paying.
3. Subscribe to unlock
Stripe activates the live business workspace and customer app controls.
